Impact of AI/ChatGPT on Insurance Servicing

In the last 4 months companies have made significant improvements in artificial intelligence through a technology called Large Language Models (LLMs). The most well-known commercialization of this tool is ChatGPT and Google’s Bard. Based on initial assessments these technologies in their current state are capable of automating 70%+ of current insurance servicing workflows. Join Advocate and a panel of Advocate’s VCs to learn more about this powerful technology and how Lenders can implement this automation into their own workflows. The session will also touch on why this automation will not eliminate jobs in the near-term but enhance the capabilities of your existing employees. Lastly, we will touch on what the rate of progress might mean for professionals over the next decade.